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Non-banking FinTech companies are on a similar quest – correcting the inefficient elements of traditional financial services have, for many, been a recipe for success. What gives an edge to these firms and startups is that they make the customer experience the focus of their services, as they try to change the narrative around finance and restore the trust that has been lost between customers and service providers.
Many would argue that some disruption in this space especially is long overdue. Factoring is expensive, rigid and potentially stifles access to the capital that SMEs need in order to grow. Reforming or replacing this service could redress the balance between SMEs and large corporations.

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